In compliance with the duty to safeguard information and personal data and based on the provisions of articles 3 section I, 8, 12, 15, 16 and other related provisions of the Federal Law on Protection of Personal Data Held by Private Parties, the service provider, namely: ARTE KAYA S.A. DE C.V., makes this Privacy Notice available to you.
I.- IDENTITY AND ADDRESS OF THE PERSON RESPONSIBLE FOR THE PROTECTION OF PERSONAL DATA
ARTE KAYA S.A. DE C.V., with address located at: Oasis 32, Palmilla, CP 23406, Los Cabos, Baja California Sur.
II.- PURPOSES OF THE PROCESSING OF PERSONAL DATA
We will use the data collected for the following purposes, which are necessary for the requested service:
a) Purpose of contact, clarifications, and communication.
b) Billing and collection purposes.
c) Purpose of shipping and delivery of products and services.
d) Purpose of establishing a commercial relationship.
e) Purpose of complying with the identification, verification and reporting obligations provided for in the Federal Law for the Prevention and Identification of Operations with Resources of Illicit Origin, as well as to apply the necessary internal measures to prevent and detect operations with resources of illicit origin or financing of terrorism.
III.- OPTIONS AND MEANS THAT THE RESPONSIBLE PARTY OFFERS TO THE DATA SUBJECTS TO LIMIT THE USE OR DISCLOSURE OF THE DATA
To carry out the purposes described in this Privacy Notice, we will use the following personal data:
a) Contact data
b) Identification data
c) Billing data
d) Employment data
e) Asset or financial data
If you wish to revoke the consent given for the processing of your personal data or limit its disclosure, you may submit the respective request through the following email: [email protected]
The communication of the response to the request to revoke or limit the disclosure of your data will be carried out as follows:
By email to the address provided by the requester.
The response to the request to revoke or limit the disclosure of your data will be provided within a maximum period of: 20 business days.
IV.- MEANS TO EXERCISE THE RIGHTS OF ACCESS, RECTIFICATION, CANCELLATION OR OPPOSITION
If you wish to exercise the rights of access, rectification, cancellation or opposition regarding the processing of your personal data or limit its disclosure, you may submit the respective request through the following email: [email protected]
The response to the request to revoke or limit the disclosure of your data will be provided within a maximum period of: 20 business days.
V.- TRANSFERS OF DATA THAT ARE MADE
We will not share your personal data with third parties, except for legal requirements. The data will be used exclusively for the purposes indicated in this Privacy Notice.
VI.- PROCEDURE AND MEANS BY WHICH HOLDERS ARE NOTIFIED OF CHANGES TO THE PRIVACY NOTICE
This privacy notice may be modified, changed or updated due to new legal requirements; our own needs because of the products or services we offer; our privacy practices; changes in our business model, or for other reasons, therefore, we commit to keep you informed about changes that this privacy notice may undergo. However, you may request information about whether it has undergone any change through the following email: [email protected]
VII.- COOKIES, WEB BEACONS AND SIMILAR TECHNOLOGIES
We use cookies, web beacons and/or similar technologies to improve your experience on our website. These tools collect information such as your IP address, browser type, pages visited and the duration of your visit. This information may be used to analyze trends, manage the site and improve our services. You can disable these technologies in your browser settings, but please note that this may affect the functionality of the site.
VIII.- SECURITY MEASURES AND RETENTION PERIOD
We have implemented technical, administrative and physical security measures to safeguard the security of your personal data, complying with legal standards.
The retention of your data will extend for a period of 5 years, in accordance with the purposes set out in this notice and the corresponding legal time frames.
IX.- Billing and Account Information
You have the right to know the personal data we have about you, as well as its use and the conditions under which it is processed (Right of Access). Likewise, you have the right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Right of Rectification); to request the deletion of your data from our records or databases if you consider that its use does not comply with the principles, duties and obligations established by the regulations (Right of Cancellation); as well as to object to the processing of your personal data for specific purposes (Right of Opposition). These rights are known as ARCO rights.
Below, we provide the contact details of the person or department responsible for handling requests related to ARCO rights:
Name: Administrative Area ARTE KAYA
Address: Oasis 32, Palmilla, CP 23406, Los Cabos, Baja California Sur.
Email: [email protected]
To exercise any of the ARCO rights, it is necessary to submit the respective request through the following email: [email protected]
The response to your request will be communicated as follows: By email to the address provided by the requester.
The time period to provide a response to your request will be the following: 20 business days
Last update: 01 January 2026.